Wednesday, April 29, 2015

The Pseudo-End


To begin with, I should explain that I'm not ending my time with Pearson quite yet. KidsTeam ends in a few weeks (for this academic year anyway) and I figured it was worth it to stick around for those extra few weeks (which are going to be quite intense KidsTeam sessions as we attempt to squeeze in as much as possible before the summer hiatus.) Plus, not all of the sticky notes are sorted yet!
There's also a good chance that I'll be participating in the KidsTeam week-long summer session this June, so my involvement with Pearson will be lasting a little longer. I might continue with the occasional post when we do something exciting, so feel free to check back at any time for future updates. :)

Second of all, do you remember the email newsletter that I designed, that then got sent to the graphic design team (who decided on the image to the left)? Last week, I got to meet one of the people in charge of that design team! She talked to me about Pearson's design restrictions (including fonts, colors, and heading types), which I had no idea were so specific, and about the 6 elements on page technique and complimented my design (which was exceedingly nice). And my one of my mentors brought up my fancy lettering again. (I swear it all comes back to the fancy lettering...)


And now for a few thoughts on my internship overall (or so far, I suppose):
These past several weeks, I've gotten to work with eight fantastic kids and an equal number of wonderful adults on a manner of all sorts of creative and fun activities whose information will help better educational products. I've learned about how users get to (and could better) be able to inform the design of products they will eventually use, and the best way to work with children users to accomplish these tasks. I've gotten to learn a touch of graphic design and ponder the impacts of child-adult power dynamics and how they specifically impact children's creativity and willingness to collaborate with adults. I've seen how even very small changes can alter a user's experience significantly. In short, I've been able to learn about psychology, design, and children while getting to exercise my creativity in a way that will have tangible impacts on technological products, and all while having a fair amount of fun and a real-world experience. It's been a great time. And that's why I'm glad it's not quite over yet. :)

Tuesday, April 21, 2015

Colors & Choices

I do agree that this is vibrant though. 
First off, the favorite of the lovely commenters seems to be the color palette for the teletubbies, which I found interesting, because that particular color palette was actually not popular in KidsTeam. The favorite color palette of KidsTeam happened to be Sesame Street follwed closely by Secret Agent Oso, and hence those two color schemes were what the app's color scheme will be.
So I guess that just seems to show the wide disparity two small groups can have with color
preferences.

On to the next order of busines: a sticky note update. Whatever happened to all those sticky notes I was writing? Did I ever finish writing them all? The answer. finally, is yes.
So what will become of the massive pile of colorful sticky notes you ask? They are to be painstakingly sorted and categorized.

Others of you are probably wondering something along the lines of the wonderful Mr. Peacher: "I am still wondering about that pile of sticky notes. While all of the ideas cannot be as fabulous as magical spaghetti, how do you decide what ideas are usable?"
The answer is it depends on what project we were reseaching/helping/designing for that particular session.

The sticky notes in all their glory.
For example, we had a program team come in recently with some designs and wanted feedback. (Remember the clickable frogs and draggable apples people?) KidsTeam critiqued their designs and told them which styles and colors they liked and whether everything made sense. In particular, KidsTeam really didn't like certain items that were being used in these problems: a thimble and a set of chattering teeth. These just seemed like very strange items to have in problems for kids. Why weren't they something more normal, like strawberries or bouncy balls? Of course, KidsTeam also had a whole host of other suggestions as well.
The product team then took that information and decided what they could feasibily change with the time and monetary limitations they had. They changed the background color. They went with the cuter style design. And they got rid of the thimble and chattering teeth. They couldn't really change much else though. What they decided to change after participating in the KidsTeam session was up to them.

The beginning of the sorting madness.
And that's the normal process if a product team (other the voacbulary app KidsTeam has been working on for months) comes in for a session.
For the vocabulary app, it's more involved.
There's a literacy expert to start, who helps put limits on what kids can and should be learning from this app. There was a focus group of young children to help all the KidsTeam members get a better idea of who the intended audience actually is. In short, the app is going to be much, much simpler than most of the fun crazy ideas. There won't be aliens or helicopter cars or salt shakers full of glitter. Which is a shame.
But there is hope for the magical spagetti!
If the extremely simple version of the app is sucessful when it is eventually released, there may be harder and more complex versions that eventaually follow with some of the fun ideas like bedrooms that turn into candy and balloon races in the sky.
So at this point, it's not eliminating any ideas, per se. It's tabling fun ideas fot possible future use and simplifying the themes of KidsTeam ideas into their basic form. So, for instance, this version will probably have fun interactions as well, it will just be jumping on the bed instead of the whole room turning into a disco party.
Did the color choices of KidsTeam surprise you? Is the lack of magical spagetti in the first app just too disappointing?

Saturday, April 4, 2015

Color Palettes and Prototypes

My original version.
The finalized version.

Remember that email newsletter for Kids Team I made a while ago? Well, my design got sent to the graphic design department and the final product that will go out to the parents is complete (it's the lovely picture to the right).
I think it's interesting to see what the graphic design team decided to keep from the original (like the light bulb and the spotlight idea - just with a magnifying glass instead of a spotlight).

But back to the vocabulary app for children that Kids Team has been working on since September...
It's finally been sent to the art department for prototype development!
So when the art department asked us what art style and color palette we wanted we naturally decided to include the kids. Because that's what we do in Kids Team, after all.
We took color palettes from children's television shows and assessed them all very quickly, coming up with words to describe them and picking our favorites. Here are some of the color palettes we used (they happen to come from the Magic School Bus, Oso, Toy Story, Teletubbies, Bob the Builder, and Sesame Street). Which color palette is your favorite, what are some words you associate with it, and what shows do you think each color palette came from?

Wednesday, April 1, 2015

Clickable Frogs and Sticky Note Highlights

Usually children fall into one of two roles in the creative design process: as a tester (who only comes in and tests the usability of prototypes) or as co-design partners (where they work alongside adult design partners to create a product - like our Kids Team usually does), and never the two shall meet. Except, apparently, when determining if frogs and apples are clickable.
Last week, a couple of people working on a different product at Pearson came to Kids Team wanting honest feedback and improvement suggestions on their prototypes from the Kids Team kids. (Including if the frogs and apples in their prototypes looked clickable.)
This put the Kids Team planners in a strange, new situation; we were somehow going to have to incorporate the testing purpose into the Kids Team co-design format and method. The solution: let each group (especially the kids, as they had yet to see the actual prototypes) design their own ideas first, and then inform them that this team did the process all wrong by doing the prototypes first. Then let everyone critique the existing prototypes. And for the first time at Kids Team, the adults were told to let the kids do almost all of the talking.
This was unusual, because normally the idea is idea collaboration - the mixing of ideas between adults and children to co-design. But not this time. It was a hybrid co-design tester method, and it seemed to give the product team the information they wanted, so mission success!

Meanwhile, I've been continuing to write each Kids Team idea on sticky notes, and some highlights:
- magical spaghetti
- a Christmas audio speaker
- green slime
- a super villain that pops out of a chicken egg
- getting to throw snowballs at an alligator (as a reward)
The Christmas audio speaker and the green slime had no context - I have no idea what prompted them, but I love the idea of a stout Santa reading a story aloud or green slime randomly descending from the ceiling. And no matter how random throwing snowballs at an alligator happens to be, I for some reason agree that that would be an entertaining award in an animated game.

Also, some of the comments from people who have passed by my cubicle and seen the sticky notes:
- "If a tornado ever comes through here, you're screwed." (I quite agree random person I do not know. I quite agree.)
- "Gonna have to call the sticky note police - you're killing 2-3 trees a day." (I apologize to any trees I have harmed in the writing of these sticky notes. Trust me, I would not be doing this tedious task if I was told there was a better method.)

Sunday, March 22, 2015

Post-its and Pearson


So this week was week 2 of spring break for Kids Team, which means I instead focused on something else that I am working on for my internship: collecting, organizing, and analyzing all of the ideas Kids Team has ever produced.
Kids Team has been having weekly meetings on Wednesday since September of this school year, and has created many ideas (mainly for a specific vocabulary app, but a little bit for various people along the way). I have been going through each of the documents from each session and writing each individual idea on a post-it note.
After I am done writing all of the ideas out on post-it notes, I am going to sort grouping similar ideas together, and seeing what kind of ideas and groups occur from this categorization (this technique is known as affinity diagramming).
Of course, I color-coded this process. Each month got a different color, which proceeds in rainbow order, to see if any patterns emerge. The gray post-its are organization and management notes - all of the various things the adults have learned about how Kids Team should be run. And yes, I have only gotten through yellow so far, which should give you an extent of the sheer volume of ideas produced, as well as how much I still have to do, even before the sorting process begins.

Also, due to Navya's comment last week: "I know it's rather late to ask this question, but I realized I'm not entirely sure. What exactly is Pearson and Kids Team? Is this a school or a day care or something like that?" I realized I hadn't ever properly explained what Pearson and Kids Team was, so I'd thought I'd clarify a little:
Pearson is an educational company - they make lots of learning tools for K-12 students, including textbooks, ebooks, and learning apps. Kids Team is a codesign process they introduced last September in order to allow children to design with adults on technology meant for children. In particular, a larger portion of Kids Team so far has been spent on creating a vocabulary app for young children. Kids Team allows the eight children to be equal creative design partners, and they have been involved in the whole process, from the initial idea of the app until now (when the prototype is being developed).
I'm sorry for any uncertainty or misconceptions anyone had about what Pearson or Kids Team is. Please don't hesitate to ask any questions if anything remains unclear!

Saturday, March 14, 2015

Arizona SciTech Festival

Hello everyone!
So yesterday (Friday, March 13th) was the Arizona SciTech Festival, where I helped (with four of the Kids Team children and several of the adult Kids Team members) to operate the Kids Team booth, complete with media
videos of Kids Team, a station for showing a Kids Team technique called Layered Elaboration (where transparent sheets are put one on top of the other as other people modify ideas), and a prize wheel (prizes included hex bugs, little flashlights, magnifying glasses, and stickers).
Besides us, there were lots of cool booths to visit; there was a 3D printer, an alligator, a petting zoo, robot fighting, a photo booth, karate people teaching children how to break boards, rockets, a man making balloon animals, a guy making ice cream with liquid nitrogen (he was really popular as you might imagine), and lots of other things. The liquid nitrogen guy also put on a little display of what
liquid nitrogen can do, which was fun. Among other things, he froze (and then shattered) a plastic ball, made a fog machine, and, of course, made ice cream.
This was one of the rockets I saw yesterday: we were all very curious as to how the maker managed to construct the top cone out of the Pringles can...
And remember that Kids Team sign I drew for decoration? Well, apparently it was a little too good because I now seem to be the go-to person for artsy signage:
This is what I get for liking fancy letters.

Saturday, March 7, 2015

Serious Play

The newsletter, in all its glory.
First off, I just wanted to show you all part of the email newsletter I designed (which I was essentially told to "make pretty"), because it is finally done and I am a tad too proud of it. Also, if anyone ever needs to make an email newsletter, I highly recommend using Microsoft publisher if you have it - it's lovely.

Now on to more serious matters, or rather, Lego Serious Play.
I had never heard of this technique until a week ago and the name is the first thing that struck me: yes, it's oxymoronic, but, yes, it does sum up the idea of the technique. Lego Serious Play is essentially using legos help people more effectively explain, show, and discover their feelings about certain things, usually through metaphors.
In fact, the whole idea revolves around metaphors and abstract thinking and tends to work very well with adults. But we were trying to use Lego Serious Play to get the Kids Team children to show and describe specific feelings.
Which was a little more difficult.
The children didn't really like the idea of using legos to build metaphors for feelings. They wanted to build something more exciting, like robots or motorcycles.
But overall, the children were better at Lego Serious Play than many of us expected.

The next two weeks are spring break for Kids Team, so I apoligize ahead of time for any possible lulls in discoing animals and random rainbows. Although, we are putting on a booth at a SciTech festival next Friday and half of the children will be there, so that should be exciting.

Anyway, hope you all have a lovely week!

Saturday, February 28, 2015

Do I Matter?

The drawing I drew on the whiteboard wall.
This week in KidsTeam we used a technique we've coined "Stickyboarding," which is essentially using lots of colorful sticky notes to brainstorm ideas for a story. And I got the task of Idea Bomber. Basically, the Idea Bomber's task is to go around to each group and help everyone come up with ideas. And it was immense fun, as there were pirate ships, balloons, fireworks, mazes, and monsters. Who knew vocabulary could be so fun?

Actually, the most bemusing conversation I've had so far was about who was going to be the idea bomber, and went like this:
R (who likes to be the idea bomber): Am I going to get to be the idea bomber?
The matching shirts we all wear on Wednesdays.
K: No, I made Kaitlyn the idea bomber.
R: Why?
K: Because she hasn't done it yet.
R (joking, of course): who cares about Kaitlyn? Kaitlyn doesn't matter!
L: Welcome to Pearson.
T: Welcome to corporate America.
L: You should put that on your blog!
Li: You should get a blog!
R: She has a blog!
Li: She does?
Me: It's for my school.
Li: Oh, you should get a Pearson blog!

So, now it's on my blog for your personal amusement.

I also got the chance to write on the whiteboard wall (shown above), although I was far from the children's first guess of who did it (I was more around their seventh/eighth guess).

Also, the email newsletter will be done next week, and then I can show you some pictures!

Saturday, February 21, 2015

Hamburgers & Charades

If I were to ask you to design a web page, right here, right now, what symbol would you give the menu? A house? The hamburger? Just write out the word menu?
And where would you put it? In the bottom right hand corner? In the upper left corner? In the upper right corner? Why?

This week, I got the opportunity to watch some sessions of usability testing - where web designers test out their prototypes on target users - and got to witness these decisions. It turns out it tests the best when the menu icon (whatever it happens to be) is in the upper left corner of the screen, the best menu icon is an ongoing web design debate, and the best settings symbol is the cog (which is the actual name of the symbol I formerly referred to as "the gear") in the upper right corner. Also, the scroll icon at the bottom of a page is actually called a scrubber, and when you slide it, it's called scrubbing.

Meanwhile in KidsTeam...
We got to do charades, as a way to get better ideas for how words can be animated for the eventual prototype that'll be made. (Who knew acting out the word twinkle and sunshine could be so difficult?)
We got into a discussion of our favorite animated kids cartoons.
The girl who knows I'm obsessed with rainbows was quick to spot all of the rainbow items I sported this week, as well as discusses washi-tape crafts with me.
Disco dancing in the elevator seems to be a reoccurring thing.

Saturday, February 14, 2015

Corporations, Computers, & Children

I assumed not having a computer for a few days wouldn't be a problem.
After all, I had my own laptop, cubicle, and notebooks.
I was wrong.
It turns out, at Pearson anyway, a computer is very important. Important for having a company email, which you need for assess to company calendars, which you need for video calls.
So the first few computer-less days were a bit slow, but only for that reason. Let's just say I was very pleased to finally receive a company computer on Wednesday afternoon.

Besides that...
I got to finally see the Behind the Scenes of KidsTeam this week: the planning, the consulting of the literacy expert, the last minute room scheduling, and everyone's candid opinions on everything from the correct snack decision (it turns out several people are surprisingly staunchly pro-popcorn) to magical dancing octopuses and stickers (I am always pro-magical dancing octopuses and stickers – if you were wondering).
I got to stroll into a company building with my official badge, and go out to lunch with my coworkers (everyone is incredibly nice). And I’m going to get to try out some graphic design software for the KidsTeam newsletter (which I’ve always wanted to do!)
And as always, the children were lovely to brainstorm with. After all, what’s not to love about being creative with children while drawing with colorful markers and snacking?

Some KidsTeam highlights:
The girl who knows I’m sort of a rainbow fanatic. She’s already seen my rainbow scarf, shoes, purse, bow, and frankly seemed a tad disappointed I only had on my rainbow ring on Wednesday. I apparently need to step up my rainbow game.
RTB. Stands for Respect The Bubble. This began with the group norms, and continues to be the best way to say, “You’re in my personal space, please move away. Now.”
Everyone’s synchronized disco-ing in the elevator.

Tuesday, January 20, 2015

The ABC's of My Project & KidsTeam

A wall covered in whiteboard paint.
Brainstorming.
Children working as creative design partners.
Designing interactive learning apps.
Eight children involved, from elementary to middle school age.
Floor - where we sit in the chair-less room.
Goldfish, served in coffee filters.
Hi, I'm Kaitlyn :0)
Internship at Pearson Learning Products.
Juice - the perfect afternoon snack complement to goldfish.
KidsTeam, a few hours each Wednesday afternoon where the children & adults brainstorm together.
Last trimester of high school.
My Senior Research Project Proposal (SRP): link at the bottom of the post.  
Non-disclosure agreements (sorry, I can't give you app specifics).
Open-minded environment.
Personalized notebooks (mine has a K on it).
Questions - the more the merrier.
Rusty, my on-site mentor, and Mr. Peacher, my former math teacher & faculty mentor.
Sketches of our thoughts.
Thoughts and anecdotes about the process and office.
Unveiling the creative design process.
Varying perspectives and opinions.
Washi tape and glitter - the foundations of creative thought.
X-rays and xylophones allowed - no idea is too weird (even if it involves hamsters).
Yellow pencils and imaginations in hand.
Zany - some of our ideas aren't exactly normal (the flying pig with one horn comes to mind).

Anyway, I'm very excited to go out into the "real" world this last trimester of high school, & I hope to learn something new along the way. Hopefully next time I post I'll have an exciting anecdote or two to tell! Here's the link to my SRP that I promised in L:

https://docs.google.com/document/d/16uKa8ygXjPf7GzonMfvLSuiqwoXg0oOyBpJ48AdFtAA/edit?usp=sharing